For return protection, you have to file a claim within 90 days of your original purchase.. Almost every American Express credit and charge card offers purchase protection of some degree. bought the Airpods Max and ended up loosing them on my flight, I put them in the seat pocket in front of me during the meal and completely forgot that they were in there. If You have any questions about a specific item, please call us at 1-800-228-6855, if international, collect at 1-303-273-6498. Your complete guide to shopping protections on American Express cards, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Reserve Business American Express Card, Marriott Bonvoy Brilliant American Express Card, Hilton Honors Aspire Card from American Express, The Business Platinum Card from American Express, Hilton Honors American Express Aspire Card, Blue Cash Preferred Card from American Express, The Blue Business Plus Credit Card from American Express, Best credit cards for extended warranties, The best credit cards with price protection, Do Not Sell or Share My Personal Information. Heres what you need to know about foreign transaction fees what they are and how to avoid them. Purchase Protection is amazing (Plat) Had a great experience with Amex Purchase Protection on the Plat. Does the Gold card have purchase protection? Motorized vehicles, parts and accessories. The Platinum also offers 90 days of return protection, up to $300 per item. To be eligible, you must pay for the entire cost of the item with your eligible American Express card, and purchases must be made in the U.S. or U.S. territories.^. Thankfully, its really easy to search my email inbox to find receipts for everything Ive bought online. There are limitations to this policy, so be sure to read your card's benefits guide for a full explanation of what's excluded under purchase security. 11. ghedoicy. Plus, your own feed of TPG content. Eligibility and Benefit level varies by Card. Damage through altercation or modifications. Welcome bonus: Earn a $200 statement credit after you spend $2,000 in purchases on your new card within the first six months of card membership. Just make sure to file a notice of claim within 30 days of the loss. However, this card is so packed with benefits that this coverage doesn't make the card's highlights on the AmEx website. Commissions do not affect our editors' opinions or evaluations. Often, you will get a response to your initial claim inquiry within 48 hours. Please review. Return protection differs from AmEx's purchase protection, which covers you if a purchase is lost or stolen within 90 days. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Let's look at how Amex purchase protection works, which AmEx cards feature it and the limitations and exclusions of this coverage. It's important to understand that if you simply lose an item, as opposed to it being stolen, it might not be covered. For rates and fees of the Amex Gold Card, please click here.For rates and fees of the Blue Cash Everyday, please click here.For rates and fees of the Amex Platinum Card, please click here.For rates and fees of the Hilton Aspire, please click here.For rates and fees of the Delta Reserve, please click here. Also, note that some losses are excluded such as if you left the item in an unlocked car. The Platinum Card, Covered Eligible Purchases are items bought with your Eligible Card and are covered for the first 90 days after the day of purchase. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Compare the cost in points or miles to cash, and see which option is best. Create an account to follow your favorite communities and start taking part in conversations. One-of-a-kind items, such as antiques and artwork, or limited-edition items. These cards, each chosen with a particular type of consumer or purchase in mind, are discussed below. American Express is the industry leader amongst credit card issuers offering purchase protection to its customers due to its generous terms and simple claim process. Simply losing or misplacing the purchase (although the policies for the Delta Reserve, Delta Reserve Business, Hilton Aspire and all consumer versions of the Amex Platinum Card do cover lost or misplaced items). These online records helped me file my Amex claims quickly, rather than digging through a shoebox full of paper receipts. Delta SkyMiles Blue American Express Card. Battle of the premium travel rewards cards which is best for you? If filing online, you will be prompted to submit required documents to support your claim. As with any insurance policy, the devil is always in the details. Here are our picks for the best travel credit cards of 2023, including those best for: Flexibility, point transfers and a large bonus: Chase Sapphire Preferred Card, No annual fee: Bank of America Travel Rewards credit card, Flat-rate travel rewards: Capital One Venture Rewards Credit Card, Bonus travel rewards and high-end perks: Chase Sapphire Reserve, Luxury perks: The Platinum Card from American Express, Business travelers: Ink Business Preferred Credit Card, About the author: JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. Coverage limits apply. These are provided as guidelines only and approval is not guaranteed. For claims filed internationally, you can dial 1-303-273-6498. You can convert your Chase Freedom Flex earnings to Chase Ultimate Rewards points if you have an eligible card that earns Chase Ultimate Rewards points, such as the Chase Sapphire Reserve or Chase Sapphire Preferred Card. This purchase protection product covers damage and theft, but only up to $500 per claim and $50,000 per account. And Visa offers Purchase Security to Visa Infinite cardmembers. To start the process, log into your AmEx account and, Like insurance, purchase protection is one of those things that you hope you never have to use. 3% cash back on groceries at U.S. supermarkets , U.S. gas stations and U.S. online retail purchases on up to $6,000 per calendar year in purchases for each category (then 1%), plus 1% cash back on other purchases. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Cristina Gibson is a writer and journalist who has covered consumer goods, fashion, technology, and travel for more than 15 years. Ben Luthi is a former credit card specialist for NerdWallet. Learn more: The best credit cards for travel insurance benefits. Remember you need to provide a copy of the purchase receipt and file a Notice of Claim within 30 days of the loss or damage. While extended warranty coverage offers more comprehensive damage protection, purchase protection gives you more protection in case of theft. AmEx purchase protection covers lost, stolen or damaged items within the first 90 days after purchase. Can You Get a Credit Card Without a Social Security Number? The Platinum Card, Gold Card, Delta SkyMiles Reserve Card, Hilton Aspire Card, and Marriott Bonvoy Brilliant Card are just a few examples. So, checking the terms for your AmEx card when you need coverage is essential. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. However, the damage coverage comes with several exclusions, so you may want to see if your card also offers extended warranty coverage. Editors note: This is a recurring post, regularly updated with new information. Not a Cardmember yet? There are more than a dozen personal cards that offer $10,000 in purchase protection coverage per item. In-built purchase protection is a valuable benefit that comes with some credit cards. AmEx purchase protection is complimentary coverage provided on most AmEx cards that covers theft, loss and damage to eligible items within the first 90 days of purchase. You can do so online or by calling Amex at 1-800-322-1277. If successful, you will get a follow-up email letting you know the details of the outcome and instructions on how to replace, repair or get reimbursement for the lost or damaged item. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. For most claims, you'll typically need to submit: A copy of your credit card statement with the purchase. Read more. If an item is broken, take pictures to document the broken item and make sure that you keep the broken item until either it is requested by American Express or your claim is paid and closed. Compare the cost in points or miles to cash, and see which option is best. Earn 100,000 Bonus Miles after spending $6,000 in purchases on your new Card in your first 3 months. However, certain premium cards cover your purchases for up to $10,000 per incident, with the same limit of up to $50,000 in total claims per calendar year.*. Things To Do Before Canceling A Credit Card, Best Credit Cards For Travel Insurance Benefits, American Express Business Platinum Review, Delta SkyMiles Reserve Credit Card Review, Rotating quarterly categories earn 5% rewards when activated, up to a combined quarterly $1,500 maximum, Travel rewards rate rivals some of the best premium travel cards, Generous rewards rate in several other categories, Travel bookings must be made through Chase Ultimate Rewards to earn 5% cash back. One-of-a-kind items, such as rare stamps and coins. JavaScript must be enabled to experience the American Express website and to log in to your account. Ben is a former credit card specialist for NerdWallet who wrote card reviews and comparisons and covered credit-related issues affecting consumers. The American Express Gold Card has one of the lowest annual fees of American Express cards that offer generous $10,000 purchase protection coverage per item (excluding natural disasters). This information may be different than what you see when you visit a financial institution, service provider or specific products site. All financial products, shopping products and services are presented without warranty. Nonetheless, this useful benefit can save you hundreds (maybe thousands) if you have the misfortune of theft or damage on a covered purchased item within 90 days of purchasing the item. Platinum. Hence, its worth referencing the guide to benefits for each card in your wallet to determine whether they have that coverage as well as other valuable shopping and travel protections. The other card networks often offer their own purchase protections as part of their network affiliation. Please visit americanexpress.com/benefitsguide for more details. Does AmEx purchase protection cover lost items? * These cards include: The Platinum Card from American Express. The best credit cards for travel insurance benefits. Finders keepers is not really a thing. Amex EveryDay Credit Card is no longer available through NerdWallet. All Credit Intelcontent is written by freelance authors and commissioned and paid for by American Express. Coverage applies for 90 days after purchasing the item. American Express is a financial services company that offers credit cards, debit cards, charge cards and travel services. Purchase Protection is underwritten by AMEX Assurance Company. Thankfully, many credit cards offer so-called "purchase protection" that covers theft, damage and loss within a set time after purchase. However, these cards didnt make the list because at least one card discussed above featured similar or better purchase protection with either a lower annual fee or better earning rate on categories where youd most likely need purchase protection. Here, you'll need to provide a copy of the purchase receipt and proof of loss. Blue Cash Everyday Card from American Express. For a complete description of the policies of your American Express card, select your card on this page. However, Ive filed two claims with Amex in the past; in both cases, I was pleasantly surprised at how quick and easy the process was. is a location independent digital nomad who has traveled full time since June 2017. Plus, AmEx can change the coverage at any time. Official application link: American Express Gold Card. For example, AmEx won't approve a claim for damage to an item "purchased for play." If an eligible item is lost, accidentally broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. The extended warranty does not cover the following items: Also, coverage does not apply to damage from natural disasters, alterations or modifications, power surges, war or acts of war or any item under a product recall. When evaluating offers, please review the financial institutions Terms and Conditions. From broken laptops and phones to delivered packages nabbed from the front porch, when you make a Covered Eligible Purchase with your Eligible American Express Card, you can rest easy knowing that you may be protected up to $1,000 per incident (for some Cards you may be protected up to $10,000 per incident) when the unexpected strikes. If there is a chance that an item might get broken or stolen, make sure that it is charged to your eligible American Express card. Other shopping protections: Extended warranty protection offers one additional year of coverage for items with an original manufacturers warranty of five years or less. In these cases, Amex will refund the entire purchase price up to $300 per item, excluding shipping and handling charges. Maximum coverage per purchase protection claim: $10,000. Each eligible AmEx card is covered for up to $50,000 in claims per year. All American Express cards with extended warranty benefits provide the same amount of coverage. Dozens of cards offer this benefit. Purchase Protection Protect your shopping Enjoy stress-free shopping when you use your American Express Card, with 90-day Purchase Protection. Since youll earn at least 2 Capital One miles per dollar spent on all purchases and also get extended warranty protection and return protection, this card is an excellent choice for shopping. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. For example, if you have an American Express card, the chances are that card provides AmEx purchase protection. With most Amex cards, youre covered for up to $1,000 per covered incident and up to $50,000 per year, but the reimbursement doesnt include any shipping or handling expenses. In this post, Ill look at the three different shopping protection policies offered by many American Express cards and explain how you can leverage these benefits to save money. American Express removed this perk from most of its cards effective at the start of 2020. NerdWallet strives to keep its information accurate and up to date. All information about Hilton Honors American Express Aspire Card has been collected independently by NerdWallet. Here is a list of our partners. Delta SkyMiles Gold Business American Express Card. Call the number on the back of your card if you have any questions regarding eligibility, the documentation needed or the process required to file a claim. You must file a claim within 90 days of your original purchase through this link or by calling 800-228-6855. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Theres nothing easier than buying a gift card at the last minute. Delta SkyMiles Platinum Business American Express Card. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We do not offer financial advice, advisory or brokerage services, nor do we recommend or advise individuals or to buy or sell particular stocks or securities. If you claim an item was stolen you will need a police report. Related: Who should (and shouldnt) get the Capital One Venture X card? Once youve submitted the necessary supporting documents, American Express will send you an email confirmation stating your documents were received. However, this card is so packed with benefits that this coverage doesn't make the card's highlights on the AmEx website. Be the first to know if we spot anything odd or unusual on your account, thanks to our account and fraud alerts. *Benefits may vary by issuer. Business Green Rewards Card from American Express. This information may be different than what you see when you visit a financial institution, service provider or specific products site. TPG values this bonus at $1,388. Other business cards only offer coverage for damaged or stolen items on purchase protection claims. Its smart technology that helps us make sure its really you when shopping online. Our opinions are our own. All rights reserved, How American Express Purchase Protection Works, Purchase Protection can cover the cost of lifes uh-oh moments, so you can be more confident when buying with your Eligible Card. So for example, if someone were to break into your car and steal your laptop, youd be covered under purchase protection, as long as you purchased it with your American Express card. You will be asked for a copy of the receipt, your Amex purchase record and the original warranty. 5 points per dollar on flights booked directly with airlines or Amex Travel (up to $500,000 on these purchases per calendar year, then 1 point per dollar); 5 points per dollar on prepaid hotels booked through Amex Travel; 1 point per dollar on other purchases. Depending on the credit card, the coverage amount and the duration of the protection may differ. are covered by AmEx's purchase protection coverage. Terms apply. Get more smart money moves straight to your inbox. With purchase protection, you can file a claim to be reimbursed for any eligible item you bought with The Platinum Card from American Express if . However, the purchase protection coverage amounts and limitations vary between AmEx cards. The coverage is limited up to $10,000 per occurrence, up to $50,000 per Card Member account per calendar year. Delta SkyMiles Gold American Express Card. Some of the more popular Amex cards offering extended warranty coverage include The Platinum Card from American Express and other consumer versions of the Platinum card, The Business Platinum Card from American Express, American Express Gold Card, American Express Green Card, American Express Business Gold Card, Delta credit cards, Hilton credit cards, Marriott credit cards and The Blue Business Plus Credit Card from American Express. Juan's passion is helping readers navigate through the complex world of frequent flier miles, credit card rewards points and award travel. Purchase protection offers short-term insurance for your everyday purchases, in case the items are stolen or damaged. Policies are underwritten by AMEX Assurance Company. Learn more: The best travel credit cards right now. There are credit cards offering purchase protection that aren't included in this list. The Blue Cash Everyday Card from American Express is good for earning 3% cash back at U.S. supermarkets (up to $6,000 per calendar year, then 1%), but shopping protection benefits arent beneficial on most supermarket purchases. Do not sell or share my personal information. %PDF-1.6 % 2023 Forbes Media LLC. Our partners cannot pay us to guarantee favorable reviews of their products or services. The coverage maximum with most American . Would probably help your claim, Amex should be able to help you out. If an eligible item is lost, accidentally broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. Credit Score ranges are based on FICO credit scoring. When evaluating offers, please review the financial institutions Terms and Conditions. Since I was outside of the stores 30-day return policy but still within 90 days of purchase, I filed a return protection claim online with Amex. AmEx purchase protection generally covers theft, loss and damage to eligible items within 90 days of purchase. Purchase Protection is an embedded benefit of your Card Membership and requires no enrollment. JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. endstream endobj 962 0 obj <>>>/Filter/Standard/Length 128/O(-ZK*Kme P1Fi dX)/P -1340/R 4/StmF/StdCF/StrF/StdCF/U(U-q U )/V 4>> endobj 963 0 obj <>/Metadata 89 0 R/OCProperties<>/OCGs[973 0 R]>>/Outlines 294 0 R/PageLayout/OneColumn/Pages 957 0 R/StructTreeRoot 349 0 R/Type/Catalog>> endobj 964 0 obj <>/Font<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 965 0 obj <>stream From broken laptops and phones to delivered packages nabbed from the front porch, when you make a Covered Eligible Purchase with your Eligible, When you charge a Covered Purchase to your Eligible Card, you can be reimbursed for up to 90 days from the date of purchase if the item is stolen or accidentally damaged. only covers up to $10,000 per covered purchase. You should also know that purchase protection does not cover damage to items when shipped by a third party and under their temporary care, including a common carrier. Extended Warranty benefits extend your manufacturers warranty coverage, often by as much as a year. Delta SkyMiles Reserve Business American Express Card. This post contains references to products from one or more of our advertisers. Terms, conditions and limitations apply. The manufacturer was completely unwilling to repair or replace it, but once again I remembered my Amex extended warranty policy and filled out an online claim form. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Disney Cruise Lines Castaway Club loyalty program: Everything you need to know, 21 new Hyatt hotels where you can get 500 extra points per night, My first cruise to the Galapagos: The good, the bad and the absolutely adorable. Do not sell or share my personal information. Beyond that, I think its prudent to factor these protections into your decision of which card to use whenever you make a large purchase. If filing a damaged or stolen item claim, you may be asked to demonstrate a photograph showing the damage to your item. *, Maximum coverage per account for purchase protection: $50,000 per card per calendar year.*. Shop more. All you need to do to get this coverage is to use your eligible AmEx card to make a covered purchase of a tangible item. Policies are underwritten by AMEX Assurance Company. Card issuers strive to set their products apart from the competition by offering incentives like welcome bonuses, but sometimes the less-flashy benefits can be even more valuable. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, Purchase Protection: Which Credit Cards Cover Your Belongings. Terms, Conditions and Limitations Apply. Here are the full conditions for the purchase protection: Download (PDF, 815KB) The item covered under this claim was very cheap, $42.27 for the swimwear but as long as it's covered there is no reason not to file a claim for this item. Location: ZOA, SFO, HKG. Amex purchase protection lasts for 90 days from the purchase date. Quote: Originally Posted by JeffD. Earn 5% cash back in categories that rotate quarterly on up to $1,500 when enrolled, 5% on travel purchased through. Youll be asked for a copy of the receipt and your Amex purchase record. Coverage is limited to the amount charged to your card, up to $10,000 per item and $50,000 per card each calendar year.^. Other shopping protections: The extended warranty protection extends eligible manufacturers warranties of three years or less by one additional year. Whether you want to pay less interest or earn more rewards, the right card's out there. Tip: Use WalletFlo for all your credit card needs. Earn a $200 bonus after you spend $500 on purchases in the first 3 months from account opening. Hilton Honors American Express Aspire Card. When an American Express Card Member charges a Covered Purchase with their Eligible Card, Purchase Protection can help protect their Covered Purchases for up to 90 days from the Covered Purchase date if it is stolen or accidentally damaged. EgnS+JoYlUR fbcv,R38{TA\ =e`%! Can You Buy Gift Cards with a Credit Card? Cash and its equivalent (including, but not limited to, gift cards and gift certificates). PSA: Never ever ever put anything in the seat pocket of an airplane. Flexibility, point transfers and a large bonus: Bank of America Travel Rewards credit card. For example, the Blue Cash Everyday Card from American Express and Amex EveryDay Credit Card* credit cards carry up to $1,000 coverage per incident, up to $50,000 per card member account per calendar year (Terms apply.). Amex will reimburse you up to a maximum of $1,000 per card member account per calendar year based on the date of purchase. When you charge a Covered Purchase to your Eligible Card, you can be reimbursed for up to 90 days from the date of purchase if the item is stolen or accidentally damaged. Its easy to write off these policies as being too much of a hassle or, conversely, being too good to be true. Amex Platinum Lost Item Purchase Protection Question So I recently. So how do we make money? Credit cards vary in the amount and duration of coverage provided, so make sure to read the terms and conditions. same thing happened to me, left a small bag under front seat. We may receive compensation when you click on links to those products. It can help protect Covered Purchases made on your Eligible Card when theyre accidentally damaged, stolen, or lost, for up to 90 days from the Covered Purchase date. If you have questions, please consult your own professional legal, tax and financial advisors. Permanent household items such as carpet, flooring, air conditioners and refrigerators. The coverage is limited up to $10,000 per occurrence, up to $50,000 per Card Member account per calendar year. Coverage can vary based on your state of residence, though, and bonus categories sometimes have caps. My next chance to use these benefits came when a computer part failed about a year and a half after purchase and had a warranty of just one year. Eligibility and Benefit level varies by Card. For most people, the purchase protection benefit offered by some credit cards flies under the radar. Cards that still offer this benefit include: ** The information for these cards has been collected independently by The Points Guy. How an often-overlooked credit card benefit put $1,400 back in my wallet, Blue Cash Everyday Card from American Express, monthly spending credits with restaurants, Everything you need to know about Amex purchase protection, Blue Cash Everyday Card from American Express, Amex credit card showdown: Blue Cash Preferred vs. Blue Cash Everyday, an eligible card that earns Chase Ultimate Rewards points, Why I switched from the Chase Freedom to the Chase Freedom Flex. Though the majority of cards within the American Express portfolio carry purchase protection as a perk, you wont get the same level of coverage from all credit cards. Before making a significant purchase, know the benefits of each card you could use for the purchase. Any purchase that is not in an excluded category and is made with a qualifying American Express card will receive purchase protection. AmEx makes it easy to file a purchase protection claim on its website. 10 points per dollar on Chase Dining, hotels and car rentals when you purchase through Chase Ultimate Rewards; 5 points per dollar on flights when you purchase through Chase Ultimate Rewards; 3 points per dollar on other travel and dining; 1 point per dollar on other purchases. After logging in, click "File a Claim." Go through the online claim process and provide the required information.